About
Our Service:
The demand of housing in Tower Hamlets is huge as is the demand on our housing options service. We offer a range of services including:
- Preventing people from becoming homeless
- Helping people find alternative accommodation
- Working with people with multiple and complex needs
- Working with landlords to sort out any problems or issues like rent arrears and repayment plans
- Referring customers to supported housing schemes or organising any other support that you might need
- Signposting to other agencies and organisations that can help
- Help finding private rented and temporary accommodation
- Giving advice on things like debt, mortgage arrears, rent arrears, disrepair, overcrowding, under-occupancy, domestic violence
- help people to move on from supported settings
- Helping with benefit claims
Tower Hamlets - the council
Tower Hamlets is one of the UK’s best local authorities, and this is the most exciting time in our history.
Many of our services are award-winning and in 2022, we were shortlisted for the MJ’s Council of the Year. We are well underway in delivering the ambitious vision of our Executive Mayor Lutfur Rahman.
We support those in need to have better lives through measures such as grants to help families with the cost-of-living crisis and through interventions that can lead to lasting change. For example, we are the only local authority to offer universal free school meals for all primary and secondary school children.
We are based in one of the best Town Halls in the UK - the Grade II-listed former Royal London Hospital in Whitechapel, which is in the heart of the East End and served by the District, Elizabeth, London Overground, and Hammersmith & City underground lines.
Our recent Peer Review described the council as ‘an organisation which has a comprehensive understanding of the needs of residents and communities,’ and praised our pace of delivery.
And Tower Hamlets as place offers the best of London in one borough. Our borough is one of the most popular places in the UK to live, work and visit. We provide the UK’s third largest economic output; we are steeped in London’s history and one of the most culturally diverse places in the world; are the fastest growing and most densely populated place in the UK. Tower Hamlets has a set of destinations that are the envy of any city.
Tower Hamlets offers the best of London in one borough because:
We are the fastest growing and most densely populated place in the UK
- Our population has grown by 22.1 per cent since 2021 to 310,300.
- We have fantastic transport links – 26 London Underground and DLR stations serving seven lines – the second highest London borough.
- More homes built here than anywhere else.
- We have the youngest population in London, and fifth youngest in the UK. Our average age is just 30.